North Carolina Attorney General Josh Stein filed suit in December 2023 against Charlotte-based A1 Towing Solutions and owner David Jewel Satterfield for what his office characterized as racial targeting and illegal booting and towing, citing data that African Americans owned 72 percent of vehicles Satterfield towed in Charlotte during a specific period while being 35 percent of the population, according to the North Carolina Department of Justice. The case later produced the state's first discriminatory towing judgment.
Operator takeaway
Demographic data on your customer base is now a regulatory variable, not just a business one. If you do private-property towing, know who your tickets are written against and document that the call source drove the selection.