Following its ghost fleet investigation revealing 712 unlicensed tow trucks operating in New York City, Gothamist published a guide for consumers on how to identify unlicensed operators, including checking for proper license plates, signage, and city registration numbers, according to Gothamist. The guide was published as the city announced a crackdown on unauthorized operators.
Operator takeaway
When a major outlet publishes a consumer guide on spotting unlicensed operators, it means the public is starting to care — and that attention will eventually produce enforcement that benefits licensed operators.