The Connecticut General Assembly passed House Bill 7162 in 2025 overhauling the state's century-old towing statutes after the CT Mirror and ProPublica 'On the Hook' investigation found towing companies were selling vehicles in as little as 15 days, undervaluing cars, and refusing credit card payments, according to ProPublica. Operators must now warn drivers before removing vehicles from apartment lots, accept credit cards, allow belongings retrieval, and wait at least 30 days to sell.
Operator takeaway
Connecticut's HB 7162 is the most aggressive towing reform any state has passed in a generation. Every operator in the Northeast should map their current process against the new Connecticut floor.