The Cole County Commission in Missouri awarded an exclusive towing contract to Broadway Wrecker Service, an out-of-town company that submitted the lowest bid, ending the county's previous rotation system, according to KRCG. Local operators raised concerns at the public meeting about the winning company's staffing, lack of a fenced storage yard, and absence of an established online presence.
Operator takeaway
Submit documented response-time data and facility specs when competing for contracts — cost-only bids from outside operators are winning more often.