New York City filed suit against Instant Recovery Corp., a Bronx towing company, for allegedly charging undisclosed fees, refusing receipts, and demanding cash-only payment, according to the NYC Mayor's Office. As part of the same enforcement sweep, the Department of Consumer and Worker Protection issued compliance warnings to more than 300 tow companies across the city.
Operator takeaway
Itemize every charge, provide receipts on every job, and accept card payment — these are the exact compliance items enforcement agencies are targeting.