More than 1,000 tow truck drivers were contracted by Insurance Auto Auctions to extract vehicles swamped by Hurricane Harvey in Houston so insurance companies could begin the claims process, according to Claims Journal and Automotive News. The operation represented one of the largest coordinated towing mobilizations in U.S. history.
Operator takeaway
One thousand tow trucks mobilized for one hurricane — disaster response is the highest-volume, highest-risk towing work, and the operators who are pre-positioned with contracts get the calls.