The NYU Journal of Legislation and Public Policy published an analysis of the role of state attorneys general in enforcing towing laws, examining enforcement patterns, legal tools available, and the gap between legislative intent and actual oversight, according to the journal. The analysis found that AG enforcement is often reactive rather than proactive, triggered by media investigations or consumer complaint volume rather than systematic monitoring.
Operator takeaway
Academic research confirming that AG enforcement is reactive, not proactive — which means the operators who generate the most complaints are the ones who get investigated, and the threshold for action is media attention.