The saga of a Seattle woman who was charged $21,684 to recover her own stolen car became the plot of Tow, a Hollywood film starring Rose Byrne, according to the University of Washington School of Law. The film brought national attention to predatory towing practices that trap crime victims in impossible financial situations.
Operator takeaway
When predatory towing becomes a Hollywood movie, the industry's reputation problem moves from local news to national consciousness — legitimate operators need to be louder about fair practices to counteract the narrative.