When a towing company is dispatched by agencies operating outside Kansas City, the city’s Tow Bill of Rights — which caps fees, requires receipts, and limits storage charges — does not apply, Fox4 KC reported April 3. Drivers towed on out-of-jurisdiction calls have faced significantly higher bills with no recourse under the ordinance.
Operator takeaway
If you work near KCMO’s borders, clarify in writing which fee rules apply before the first hook goes on any vehicle dispatched by an outside agency.