One towing company reported a 40 percent non-payment rate on heavy-truck crash recoveries and cleanup, with the Michigan Towing Association attributing the shortfall to truckers carrying insurance policies with inadequate recovery coverage, according to FreightWaves. The Owner-Operator Independent Drivers Association documented one invoice of $100,386 with a $4,463 administrative fee, while the insurance industry lobby APCIA contends that weak regulation of towing pricing fuels the disputes.
Operator takeaway
Before rolling on a heavy recovery, get written authorization and confirm the carrier's policy covers actual recovery costs — not just the liability minimum — or you may be adding to the 4-in-10 calls that go unpaid.