ABC7's 7 On Your Side investigated a towing fee war in the Poughkeepsie area of the Hudson Valley, where competing companies' aggressive practices left drivers trapped between inflated fees and limited options, according to ABC7 New York. The investigation documented cases of overcharging and predatory business practices.
Operator takeaway
A TV investigation into fee wars between competing tow companies — when price competition becomes predatory, it is the consumers and the industry's reputation that lose.