The AAA Foundation for Traffic Safety published a study in January 2024 finding that roadside assistance providers are killed at a rate of nearly 43 per 100,000 workers, compared to approximately 3 per 100,000 across all industries, with an average of two emergency responders including tow workers struck and killed every month by drivers who fail to obey Move Over laws, according to the AAA Foundation. The study recommended vehicle-mounted electronic message signs and training that emphasizes never working on the traffic-facing side of an incident.
Operator takeaway
Your fatality rate is 14 times the national average — if you do not have vehicle-mounted message signs and a written policy prohibiting traffic-side work, the AAA Foundation just gave you the data to justify the investment.